Shipping policy
Shipping Details
Last updated: August 2026
At AirLuxe Studio, we strive to deliver your orders as quickly and safely as possible. Below you will find all the information you need about our shipping process.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Options & Estimated Delivery Times
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping (Australia) | 5–8 business days |
| Express Shipping (Australia) | 2–3 business days |
| International Standard | 10–20 business days |
| International Express | 5–10 business days |
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free standard shipping on Australian orders over a qualifying amount.
4. Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
5. International Orders
International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are determined by your local customs authority and are not included in our shipping fees.
6. Lost or Delayed Parcels
If your order has not arrived within the estimated timeframe, please contact us and we will investigate with the carrier on your behalf.
7. Contact Us
For any shipping enquiries, please reach out to us at: support@AirLuxeStudio.store